Please enter your vehicle identification number (VIN). Use your vehicle identification number (VIN) to check online whether your Volkswagen is affected by the natural gas recall campaign and a correction is required.
Please contact Volkswagen Customer Service for further information.
You will find questions and answers about the recall campaign on this page.
Corrosion occurs on the gas tanks as a result of mechanical damage to their outer paint layer.
When refuelling, the tank may burst due to corrosion that goes unnoticed during checks and weakens it over a long period of time. There is a danger to life and limb.
You are therefore obliged to participate in the recall campaign and have your vehicle repaired.
The duration of the repair depends on the repair scope and normally takes half a day.
Yes, please make sure you arrange an appointment. Your Volkswagen dealer wants to ensure that they have the right parts ready for your vehicle.